At GBP Direct, if any furniture you purchase from us arrives damaged or isn’t functioning as it should, we’ll handle the entire warranty claim process with the manufacturer on your behalf. We take care of contacting the manufacturer, submitting all necessary documentation, and ensuring that the issue is resolved promptly. Once the warranty claim is approved, we will arrange for any required repair work, whether that’s replacing a part or coordinating on-site repairs, so you don’t have to worry about the details. By allowing GBP Direct to manage your warranty claims, you save valuable time and avoid the hassle of dealing with manufacturers directly. We understand how important it is to minimize downtime in your office, so we make it our priority to handle claims quickly and efficiently. Our team’s experience and close relationships with manufacturers mean we can often resolve issues faster, ensuring that your furniture is repaired or replaced as soon as possible.
Over time, even the highest quality furniture can experience wear and tear, but our team is here to help extend the life of your investment. From fixing broken components to performing routine maintenance, we work to keep your office furniture in excellent condition, minimizing disruptions to your daily operations. Our repair services are available exclusively to clients who have purchased and installed their furniture through us, ensuring a tailored and dependable experience.
Furniture maintenance is key to preserving the longevity and performance of your office furniture. Our maintenance services are designed to fix potential issues before they become major problems, helping you avoid costly repairs or replacements down the line.
Whether it’s adjusting loose fittings, reupholstering worn fabrics, or ensuring that ergonomic mechanisms are functioning properly, our team can keep your furniture operating at peak performance.
Manufacturer warranties provide you with peace of mind, knowing that any defects or issues that arise under normal use will be promptly addressed. Should you experience any problems with your furniture, our team is ready to repair or replace items covered under the warranty, ensuring your workspace remains fully operational.
By combining our repair, maintenance, and warranty services, we offer a complete solution to keep your office furniture in top shape for years to come.